Peachtree & QuickBooks Telephone & Remote Access Technical Support Plans
Enhance your business’s efficiency and resolve technical issues with confidence by subscribing to our comprehensive Peachtree & QuickBooks support plans. Our certified technicians are ready to provide expert assistance through telephone or remote access, ensuring that you receive timely, high-priority support whenever you need it.
For more details or to purchase a plan, call us toll-free at 800-259-4213. You can also download our rate sheet [here].
See below for details or download our rate sheet here.
Unlimited Support Plans
| Unlimited Telephone & Remote Access Technical Support Plans | Payable Monthly | Payable Quarterly | Payable Annually |
|---|---|---|---|
| Sage 50 (Peachtree) Accounting (All Versions Except Quantum) | $130 | $320 | $990 |
| QuickBooks (All Versions Except Enterprise and Point of Sale) | $130 | $320 | $990 |
| Sage 50 (Peachtree) Quantum, QuickBooks Enterprise & Point of Sale | $160 | $400 | $1,240 |
| SAGE 50 (Peachtree) & QUICKBOOKS SOFTWARE SUPPORT WITH ACCOUNTING SUPPORT | Payable Monthly | Payable Quarterly | Payable Annually |
| Sage 50 (Peachtree) Accounting (All Versions Except Quantum)QuickBooks (All Versions Except Enterprise and Point of Sale) | $195 | $480 | $1,485 |
| Peachtree Quantum, QuickBooks Enterprise & Point of Sale | $240 | $600 | $1800 |
- Unlimited plans do not include training, setup, data repair, accounting or data entry
- Unlimited Support Plans are automatically renewed and billed to credit cards
- There is a 3 month minimum for monthly payment plans
Prepaid Minute Support Plans (By the Minute/Hour)
| Minutes | Pay Per Call up to 15 minutes |
60 Minutes (1 hour) |
120 Minutes (2 hours) |
|---|---|---|---|
| Price | $75 | $240 | $360 |
- Pay Per Call – Covers up to 15 minutes of support, additional time is billed at $5.00 per minute.
- 60 and 120 Minute Plans – Time spent on support call is deducted from the balance of minutes purchased in one minute increments. Minutes can be used for up to one year from date of purchase.
- The same rates apply to after hour and weekend calls, when technicians are available.
Support by Certified Technicians
Our U.S.-based, certified Peachtree and QuickBooks technicians ensure prompt and reliable service from 8:00 AM to 5:00 PM CST. If immediate assistance isn’t available, rest assured that we’ll return your call promptly.
We support the following software versions:
- Peachtree: Versions 4.0 to 13.0 and Peachtree 2000-2012
- QuickBooks: Versions 1999-2012
Data File Corruption and Recovery
In the event of data corruption, our team will use Peachtree and QuickBooks data recovery tools to attempt repairs. While we charge for the time spent on recovery efforts, we cannot guarantee success. If internal tools are insufficient, we can recommend professional data recovery specialists at an additional cost.
Accounting & Data Entry Services
Please note that our unlimited technical support plans do not cover data entry, bookkeeping, tax advice, or in-depth training. For these services, we offer pay-per-minute/hour plans tailored to your needs.
QuickBooks & Peachtree Classes
We also offer monthly QuickBooks and Peachtree classes led by Certified Public Accountants (CPAs) who are certified trainers. These classes are available remotely or in person. Visit our website for dates and details.
For more information, call 504-835-4213 or toll-free at 1-800-259-4213. We proudly provide remote technical support across the U.S., including Alabama to Wyoming, Puerto Rico, and the Virgin Islands.